• Unify Square
  • Information Technology
  • Full-Time

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Location: Western US

Type: Full Time

Min. Experience: Mid Level

Reports To: World Wide Director of Solutions Architecture

Language Requirement: Candidate must be able to fluently speak, read and write in English

Key Responsibilities:

  • Drive technical presales for customer meetings across all Unify Square service offerings
  • Provide technical account management for existing customers, including monthly reviews with customers
  • Work with customers and our internal team to drive consumption of Unify Square solutions and customer satisfaction
  • Demonstrate subject matter expertise with Unify Squares PowerSuite platform
  • Provide engagement management of active technical pre-sales efforts
  • Education/Experience:

    Experience in at least two of the following technologies(preferably all three)

  • Microsoft Teams
  • Skype for Business/Lync
  • Exchange 2007 or above
  • Call quality analytics and reporting experience
  • Bachelors degree or higher in Computer Science or Engineering or the equivalent industry experience
  • 6 years of IT industry experience
  • 3 years ofhands-onexperience with Microsoft Unified Communications
  • Understand core telephony concepts such as signaling, codecs, dial plans, phone number manipulation, call routing
  • Deep understanding of LAN/WAN concepts andinfrastructure
  • Enthusiasm/support for Microsofts UC vision
  • Experience with Enterprise Voice deployment and rollout
  • Experience integrating IP and TDM based telephony systems
  • Exceptional troubleshooting skills, using methodical and logical approaches
  • Confident, can-do attitude
  • Excellent communication skills (verbal and written)
  • Broad understanding of business requirements and processes
  • Creativity and ability to think out of the box
  • Adaptability to a variety of task types
  • Ability to travel within region on up to a 50% basis, with occasional international travel
  • Ability to work effectively both independently and as part of a team
  • Strong presentation skills
  • Minimum MCSE Communications certification

  • Additional Certifications (Lync MCM, MCSE AD, Exchange, etc.)
  • Understanding of Microsofts culture and organization
  • Scripting skills, particularly in PowerShell
  • Experience working with global/multi-national enterprises
  • Experience with telephony/PBX systems
  • *Please note: this job description is intended to convey information essential to understanding the general nature of work employees can expect within this role. It is not intended to be a comprehensive list of qualifications, skills, duties, responsibilities or working conditions associated with the position.

    *Local candidates preferred (visa sponsorship and relocation not provided)

    *Applicants only. Recruiters, please don't contact this job poster.

    Associated topics: .net, application architect, architecture, backend, c/c++, develop, lead, matlab, programming, project architect

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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