• REI
  • $65,920.00 -100,880.00/year*
  • Mount Vernon, WA
  • Information Technology
  • Full-Time
  • 16706 Penn Rd

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What's cool about this job

Feel good coming to work every day knowing that the work you do is helping to inspire others to get outside. Sound lofty? Perhaps. But here at REI we are determined to share our passion for the outdoors with others and as a Senior UX Writer youll play a pivotal role in helping to create human-centered designs that inspire and connect with our users.

Day to day, youll be responsible for creating UX copy that delights, informs and guides users across our digital properties and will also help build out our UX writing practice and methodologies. Youll create clarity in ambiguity and find the balance of inspiring and guiding customers through an experience. Passionate about UX and copywriting, youll collaborate with designers, researchers, other writers and key business stakeholders to write and test customer focused solutions, all the while maintaining REIs voice and tone.

  • Write copy that is clear, concise, helpful while also maintaining the REI brand voice
  • Collaborate and build/maintain strong working relationships with UX/UI designers, researchers, product managers and stakeholders
  • Observe and conduct testing with customers and/or employees using A/B testing or other forms of UX testing platforms. Iterate and optimize copy using data from testing results
  • Advocate for users while keeping business goals in mind
  • Maintain a consistent on-brand experience across REIs digital properties by adhering to style and format guidelines and other digital standards
  • Contribute to development and communication of digital copy standards
  • Bring your passion and expertise

  • 5+ years in UX writing and/or technical writing or copywriting
  • Proven ability to write and edit effective marketing and/or digital copy
  • Strong interpersonal, verbal and written communication skills, networking, presentation and negotiation skills
  • Previous eCommerce copywriting experience strongly preferred
  • Proven ability to work collaboratively with multi-disciplinary teams to promote open communication and teamwork
  • Why you'll love it here

    The REI Co-op is a specialty outdoor retailer, headquartered near Seattle. The nations largest consumer co-op, REI is a growing community of more than 17 million members who expect and love the best quality gear, inspiring expert classes and trips, and outstanding customer service. Since its founding in 1938, REI has worked to awaken a lifelong love for the outdoors, for all, through sustainable growth and reinvestment into the communities it serves. In 2017, nearly 70 percent of its profits went right back to the outdoor community, supporting employee retirement, helping fund trail work, returning dividends to its members and supporting nonprofits that get people into the outdoors.


    Associated topics: gui, interactive producer, interface, ui, ui designer, user experience, user interface, ux, ux designer, wireframing

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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