Live IT Up at Ciber Global At Ciber Global, we believe the most inspired, innovative and industrious companies should win, regardless of size or legacy. We re the small company that cares and the big company that can. We deliver breakthrough performances and powerful solutions that are anything but cookie cutter in order to give our clients the competitive advantage they deserve. Work. Ciber global Currently seeking an experienced highly-collaborative UX expert to join the team. This position gives the chance to be a leader in a team of User Researchers that shape the experience of client s Frontline employees. It s also an opportunity to bring the Un-carrier experience to life within client, designing innovative and engaging enterprise digital products. Join our team to design and evolve a variety of client s web and native applications working with a highly diverse, talented team of UX professionals. Responsibilities Contribute to the creation and evolution of design principles, guidelines and patterns. Guide, mentor and inspire other Researchers in the team, keeping up with the design industry evolution including best practices, methodologies and technologies. Provide feedback and direction to ensure intuitive and innovative solutions. Educate on the importance of following a User-centered Design process. Establish, evolve and evangelize design strategy across the company. Conduct independent research on how Account Experts and Mobile Expertss use their tools, software and hardware. Collect and analyze user behavior through web metrics, interviews, prototype testing, onsite and remote lab studies, and surveys. Lead the planning, execution, and delivery of user research at various stages of the design and development lifecycle. Conduct all aspects of a research study including but not limited to Writing research plans Writing studymoderator guides Coordinating participant recruitment Moderating testing sessions Creation of summary reports and presentations Effective presentation of findingsrecommendations to designers and stakeholders Collaborate with the UX research team to establish a strong usability methodology process. Evangelize the purpose and value of UX research. Demonstrate a high level of accountability, initiative, flexibility, and the ability to manage workload and achieve results. Communicate best practices for design and reasoning behind UX decisions to key stakeholders. Work across functional teams to understand business and feature requirements. Drive data collection and output for UX metrics Qualifications 4+ years working in the field of Research, with emphasis on usability testing, in a professionalcorporate setting. A suitable candidate has to have a Master's degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction, or any other related field. A working experience of the equivalent is also acceptable for the position. Experience planning and executing different types of user experience research activities such as customer visits, contextual inquiries, requirements gathering activities, concept testing, early prototype testing, usability testing, and customer surveys. Understanding of theories and principles of User-centered Design. Well versed in a variety of usability testing and research methods. Strong analytical and presentation skills. This position requires the successful completion of a background investigation andor drug screen. Ciber Global is an Equal Opportunity Employer MinoritiesFemalesGender IdentitySexual OrientationProtected VeteransIndividuals with Disabilities. Play. Keep discovering! Click here watch?v8Wk6XjKBMf0 . Grow. Ciber Global is an IT consulting company who partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, Ciber is an HTC Global Services company. For more information, visit .
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